Loyal for life how to take unhappy customers from hell to heaven in 60 seconds or less tschohl john isbn 9780963626882 kostenloser versand fur alle bucher mit versand und verkauf duch amazon. Loyal for life is an easy to read how to take unhappy customers from hell to heaven in 60 seconds or lessloyal for life will stretch the reader s concept of service recovery empowerment and customer service to a whole new level. Loyal for life is the service recovery bible it teaches you how to take unhappy customers from hell to heaven in 60 seconds or less every company no matter how excellent their products or employees occasionally makes a mistake how those companies and their employees respond to those mistakes is what separates successful costumer service driven organizations from the rest of the pack loyal for life will stretch the readers concept of service recovery empowerment and customer . Loyal for life is the service recovery bible it teaches you how to take unhappy customers from hell to heaven in 60 seconds or less every company no matter how excellent their products or employees occasionally makes a mistake how those companies and their employees respond to those mistakes is what separates successful costumer service driven organizations from the rest of the pack loyal for life will stretch the reader s concept of service recovery empowerment and customer service . Find many great new used options and get the best deals for loyal for life how to take unhappy customers from hell to heaven in 60 seconds or less by john tschohl 2005 paperback at the best online prices at ebay free shipping for many products